Relationship Supervisor - Cần Thơ
Mã tuyển dụng: 1450
Địa điểm tuyển dụng: Cần Thơ Kiên Giang
Mức lương: 12 triệu - 15 triệu
Hạn nộp hồ sơ: 31/10/2020
Ứng tuyển ngay
Thông tin tuyển dụng nhanh
Kinh nghiệm: 2 năm
Hình thức làm việc: Toàn thời gian cố định
Trình độ: Đại học
Chức vụ: Nhân viên
Mô tả công việc
Performance KPIs
- Sales: 40%
- Re-Sales: 30%
- Revenue: 20%

2. Planning
- Plan and work with CM for weekly, monthly, quarterly and yearly activities to drive sales and re-sales
- Plan for monthly, quarterly, yearly to train/coach staff in department
2. New sales management
- Weekly and monthly sales and re-sales planning
- Monitor sales and re-sales performance daily;
- Monitor conversion rate (visitors – placement tests- sales) daily;
- Follow up bookings daily;
- Review sales and re-sales performance weekly and set plan for upcoming week(s).
- Co-operate with other training centres to maximize sales and re-sales for the company;
- Monitor telesales activities at centre

2. Customer satisfaction
 Customer service
- Monitor sales and care team in their customer care tasks to make sure the services are professional;
- Handle customers’ feedbacks/complaints;
- Verify customers requests relating to saving fee, class transfer, refund, etc
- Verify special o
Quyền lợi được hưởng
14 annual leave
Health care insurance 
Discount English fee for employee & family
13th month salary
Housing allowance
Yêu cầu công việc
Qualifications  University degree, major in English
 Experience in working in administration and customer services. Sales experience is preferable.
 Experience in supervision position
Skills  Good leadership and management skills
 Good analysis & problem solving skill
 Be able to well manage and organise the job
 Be careful and details
 Training, delegation & coaching skill
 Basic knowledge in finance
Language Good communication skills both in English and Vietnamese
Computer Good MS Office skills (Word, Excel, Access…)
Other requirements  Be able to work on shift
 Be able to travel to another TCs as request
Yêu cầu hồ sơ
Please send CV to thidinh@ilavietnam.edu.vn
Thông tin liên hệ
Người liên hệ: Phòng nhân sự
Địa chỉ công ty: 146 Nguyễn Đình Chiểu, Phường 6, Quận 3, TP. Hồ Chí Minh
Số điện thoại: 0825080990
Hạn nộp hồ sơ: 31/10/2020
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